Case Studies in Teaching Help-Seeking
Case Study 1: The Struggling Math Student
Situation: Ten-year-old Alex was falling behind in math and becoming increasingly anxious about asking for help in class. He would sit quietly during lessons, pretending to understand, and then struggle with homework at home. The Intervention: Alex's parents worked with his teacher to develop a multi-pronged approach:1. Private communication system: Alex could write questions on a card and leave them on the teacher's desk, receiving written responses 2. Home practice: Parents role-played asking for help in low-stakes situations 3. Peer support: The teacher paired Alex with a math buddy for collaborative problem-solving 4. Reframing: The family explicitly discussed how asking questions was a sign of wanting to learn, not a sign of being "dumb"
The Result: Within six weeks, Alex was asking questions both in writing and verbally. His math performance improved, and more importantly, his anxiety about school decreased significantly. Key Success Factors: - Multiple pathways for help-seeking - Collaboration between home and school - Gradual exposure and practice - Explicit reframing of help-seeking beliefsCase Study 2: The Socially Anxious Middle Schooler
Situation: Twelve-year-old Maya was experiencing social anxiety and friendship difficulties but was reluctant to discuss these issues with adults, fearing they would make the situation worse or that she would be seen as immature. The Intervention: Maya's parents implemented several strategies:1. Normalized social challenges: Shared age-appropriate stories of their own middle school friendship struggles 2. Multiple support options: Introduced Maya to the school counselor as someone who specialized in helping kids with social situations 3. Peer perspective: Helped Maya connect with an older cousin who had navigated similar challenges 4. Skills development: Enrolled Maya in a social skills group for teens with anxiety
The Result: Maya gradually became more comfortable discussing social challenges and developed a toolkit of strategies for managing social anxiety and building friendships. Key Success Factors: - Normalized the challenges Maya was facing - Provided multiple support options - Addressed skill development alongside emotional support - Respected Maya's need for privacy while ensuring adequate supportCase Study 3: The Overly Independent High Schooler
Situation: Sixteen-year-old Jordan prided himself on his independence but was struggling with course selection and college planning. He resisted help from parents and guidance counselors, insisting he could figure everything out himself. The Intervention: Jordan's parents took a strategic approach:1. Reframed help as strategic planning: Positioned seeking advice as something successful adults do to make better decisions 2. Provided choice and control: Gave Jordan options for different types of help and let him choose his preferred approach 3. Connected with role models: Arranged informal conversations with successful young adults who could share their experiences 4. Focused on goals: Helped Jordan see that accepting guidance would help him achieve his goals more effectively
The Result: Jordan gradually became more open to guidance and developed a support network of mentors and advisors who helped him navigate college applications and career planning. Key Success Factors: - Respected Jordan's need for autonomy - Reframed help-seeking in terms of his values and goals - Provided peer and near-peer role models - Allowed Jordan to maintain control over the process