Due Diligence: Researching Contractors and Verifying Claims

⏱️ 1 min read 📚 Chapter 97 of 113

Thorough contractor research and claim verification protect homeowners from fraudulent schemes while identifying legitimate professionals capable of delivering quality work and promised savings.

Contractor Background Verification

License and Insurance Verification

Verify contractor licenses through state and local licensing boards, checking for active status, complaint history, and any disciplinary actions. Request insurance certificates and verify coverage directly with insurance companies to ensure adequate protection.

Business History Research

Research contractor business history through: - Better Business Bureau ratings and complaint records - Online review platforms (Google, Yelp, Angie's List) - State attorney general consumer complaint databases - Local building department records

Reference and Portfolio Verification

Request recent customer references and actually contact them to discuss work quality, timeliness, and satisfaction. Ask to see examples of completed work similar to your project, including before/after photos and performance results.

Financial and Technical Claim Verification

Rebate and Incentive Verification

Verify all claimed rebates and incentives through official program websites or by contacting program administrators directly. Don't rely solely on contractor claims about available programs or qualification requirements.

Energy Savings Calculations

Obtain independent verification of claimed energy savings through: - Professional energy audits from certified auditors - Utility energy efficiency programs - Engineering calculations from qualified professionals - Comparison with similar documented projects

Equipment and Material Verification

Research specified equipment and materials through manufacturer websites, Energy Star databases, and professional reviews. Verify that proposed equipment meets efficiency ratings and qualification requirements for claimed rebates.

Cost Comparison and Market Research

Multiple Bid Requirements

Obtain at least three detailed bids from different contractors for any major energy efficiency project. Compare not just total costs but also material specifications, warranty terms, and completion timelines.

Market Rate Research

Research typical costs for similar improvements in your area through: - Online cost estimation tools - Local contractor associations - Recent permit records for similar projects - Energy efficiency program cost databases

Independent Professional Consultation

Consider hiring independent energy consultants or engineers for major projects to provide unbiased technical advice and cost verification. This additional cost often saves thousands by preventing poor decisions or fraudulent schemes.

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